Terms and Conditions

Terms and Conditions

  1. Orders and Made-to-Measure items are subject to 10% Surcharge and a 50% deposit. They will be despatched within 21 days when possible. Items not available from stock we aim to despatch within 60 working days. However at certain times when working to maximum output we retain the right to delay delivery to a date convenient to us the Supplier.
  2. There will be no charge on Order Cancellations received within 7 days. Thereafter cancellations will be subject to an administration fee deductable from the deposit. All cancellations will be subject to incurred Credit Card costs.
  3. Payment. Credit Card details will be taken at time of Order. Payment plus postage will be deducted on dispatch to the customer. Prices are InclusIve of 17.5% VAT and quoted In Sterling. All Made-to-Measure. Orders. Returns. S.O.R.. Refunds. and Exchanges are subject to Postage and Packing and Incurred Credit Card costs, payable by the customer. Invoices are subject to a 7 day Remittance/Return Agreement. Statements are not sent. Payment made outside these Credit Terms will be subject to Interest (Interest Act 1998) and administration costs of £15 per Reminder Letter.
  4. Due to the nature of the material/product prices may unavoidably be subject to change.
  5. Refunds will only be made on Faulty goods or on written/agreed Sale or Return Items. These must be within 7 days of Purchase or Date of Postage. Any other Refunds will be at the discretion of The KC Collection and subject to a surcharge of 15%.
  6. For Insurance purposes we recommend postage by Special Delivery available through the Post Office. Returned garment remain the property of the customer until signed for and received by us.
  7. We recommend that all garments are Specialist Dry Cleaned. We cannot accept responsibility for any Items damaged by misuse or by cleaning other than by our recommendation.
  8. Natural Materials All Tanning abides by EEC Rules and Regulations. We cannot be responsible for movement of colour In the darker skins or texture differentiation between batches of skins.
  9. We will endeavour to supply all goods within the above Terms. All garments are subject to availability. Due to the nature of the product and circumstances outside of our control it may not be possible to fulfil all orders. For this we apologise. .....back to top

 

   

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